Shipping Policy

Last Updated: June 2026

At Axomali.com, we are committed to delivering your orders safely and efficiently across India. Please review our shipping policy below.

1. Shipping Coverage

We currently ship to all serviceable locations across India. Delivery availability may vary depending on courier service coverage in your area.

2. Order Processing

• Orders are processed within 1–3 business days after order confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp.

3. Delivery Timelines

Estimated delivery times are:

Location	Estimated Delivery Time
Metro Cities	3–5 Business Days
Tier 2 & Tier 3 Cities	4–7 Business Days
Remote & Rural Areas	5–10 Business Days

Delivery timelines are estimates and may vary due to weather conditions, public holidays, courier delays, or unforeseen circumstances.

4. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.
• Free shipping promotions may be offered on selected products or order values from time to time.

5. Cash on Delivery (COD)

• COD may be available for selected locations and products.
• Additional COD handling charges may apply where applicable.

6. Order Tracking

After dispatch, customers will receive tracking details via email, SMS, or WhatsApp. You can use the tracking information to monitor your shipment status.

7. Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to:

• Adverse weather conditions
• Natural disasters
• Transportation disruptions
• High order volumes during festivals and sale periods
• Courier partner operational issues

Axomali.com shall not be liable for delays caused by circumstances beyond our reasonable control.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. If an incorrect address or contact number is provided and the shipment is returned, additional shipping charges may apply for re-dispatch.

9. Lost or Damaged Shipments

If your package arrives damaged or appears to be lost in transit, please contact our support team within 48 hours of delivery or expected delivery date. We will work with the courier partner to resolve the issue as quickly as possible.

10. Contact Us

For shipping-related questions, please contact us:

Axomali.com Customer Support
Email: support@axomali.com
Website: Axomali.com

We appreciate your trust and look forward to serving you.